Companies across industry build a FullScale Response Value Chain™ and deploy ResponseFull SaaS solutions to ensure business is more responsive.

 

Finance

Our clients are blue-chip, industry leaders in asset management, brokerage, insurance, and banking.  Our asset management clients have over $65,000,000,000 AUM and leverage ResponseFull to drive productivity and profit.

Case in Point

  • Top 200 global financial services firm
  • Doubled to over $50 billion in assets under management in five years, with a goal to double again
  • Growth led to organically developed processes, which are not scalable
  • Content structure was reengineered
  • Before:  65 top-level topics and 262 subtopics; 74% expired records
  • After:  4 top-level topics and 20 subtopics; 20% expired records–with a solid process to manage ongoing content compliance

 

Technology

A leading global technology organization deployed ResponseFull to improve its sales and customer service and has realized 10x productivity gains and an ROI of over 20x.

Case in Point

  • Top 5 global software company
  • Originally, just using our content library
  • Now using the entire ResponseFull platform
  • 10x productivity gains
  • 20x financial ROI
  • Created a “yes machine”
  • Began with 50 users, expanded to 100, then 500, now to thousands through the proposal and sales teams
  • Successfully maximizing the FullScale Response Value Chain

 

Healthcare

In fast-moving healthcare, our clients are able to improve financial outcomes, while successfully navigating an increasingly demanding compliance environment.

Case in Point

  • Fortune Global Top 30
  • Problem: a content repository where content “goes to die”
  • Only the RFP team was using sound processes
  • Solving for compliance
  • No longer tasking smart people with dumb work

 

Manufacturing

Manufacturing organizations require support beyond RFPs and proposals, including Material Safety Data Sheets, product specifications, supply chain documentation, and customer responses.

 

Distribution

Distribution companies must produce a wide variety of responses for suppliers, partners and customers, including Contracts, Manifests, Invoices, and SOWs.

 

Professional Services

Attorneys, accountants, consultants, and engineers need content discipline and technical accuracy. Protecting brand, intellectual property, and trust is crucial to growth.

 

Energy/Utilities

In a complex and dynamic marketplace, companies must reconcile compliance requirements against being nimble and responsive in order to capture market opportunities.